If I could give The Garden House, and in particular-Cristiane at The Garden House, more than 5stars I would. Cristiane's professionalism alone deserves 10stars! I ordered a Modern Cuckoo Clock online in a gorgeous Jungle Green colour and the whole shopping experience from start to finish was just top class-from the speed of delivery (which was super fast), to the clock itself (which I'm getting compliments galore about, it's fab and the bird song on the hour is so sweet), even down to something as simple as the packaging that my parcel arrived it-it was wrapped in gorgeous brown kraft paper with the most beautiful designs of wild flowers & vegetables on it and it was wrapped to absolute perfection-you could see that effort & time & care went into preparing my online order for delivery. This was my first time ordering from The Garden House but it certainly won't be my last!